I wanted to express my appreciation for your repairs to restore the integrity of the drain system on my home.
It was lucky to have the rain let up just after the work started but the rest of the day was not "luck", rather, it was the experience of your son and son-in-law in knowing how to do the job, knowing how to solve some unexpected problems which emerged, and working non-stop for 10 hours apart from a short break we took to have a hot meal.
I hung about to learn why the original drain system failed (it appears some "corner cutting" during original construction in which window well big "O" was not connected to the drainage system at the perimeter of the house).
The new Kubota mini-excavator is an impressive piece of equipment, compact and versatile. Anyone who is under the illusion that they can just "dig down" and do the job themselves should reconsider such a task without proper equipment and experience!
I want to thank your crew for explaining so many questions I had in the course of the work. It gave me insights which, unless one builds homes, were invaluable.
When a diagonal crack in the foundation could not be seen from the outside, the crew did the epoxy work inside and took steps to ensure concrete dust from that work did not mess up the basement.
Yours appears to be essentially a "family business" which means a lot in Windsor and Essex County. While any bad news travels fast, I called because of a very positive recommendation from a close friend. I can echo that confidence now as well.
Oh yeah, just another critical detail. Your quote was less than half that of two other companies contacted! One thought they could make a repair date "before Xmas" in December, the other was "early in the New Year". Your early repair date was a big factor as we had already suffered two small floods into the basement with unexpected thunder storms and short but heavy rainfall. Finally, we have peace of mind.
Wishing you the best going forward.”
- Bob C.
“Exceptionally professional and friendly.”
- Corinne V.
Very Positive Experience
“The men that did the work were very nice, friendly and knowledgeable. I would high, highly recommend Paul’s.”
- Sandra C.
“There was a bit of a misunderstanding on exactly what was to be done on my job however after discussing my concerns with Andrew the issue was resolved to my 100% satisfaction. The on site guys were great and did a quality job, I would recommend Paul’s Basement to family and friends,
- Barry N.
“Thanks for all the work you all have done for me.”
- Brooke B.
“Hoping this will take the stress away from having to deal with this issue every time the wind comes up and the lake reacts and then for the big melt! The guys were great, worked really hard and were very professional. Clean up meticulous.
- Sharon M.
Professional Company and Job
“Friendly and knowledgeable!”
- Brian H.
Quick and Amazing Services
“The service and quick responses are amazing. All the workers are so polite and accommodating. I have and always recommend your company. Thanks for another job well done.”
- Brenda R.
Professional and Courteous
“Andrew, Tyler and the crew did an amazing job waterproofing our basement. The guys were in and out in about a day and a half. They were professional, courteous and knew what they were doing. We are relieved that we no longer have flooding worries and can rest assured there will be no surprises when we go down to the basement. We would highly recommend Paul’s Basement Waterproofing.”
- Paul D.
“I was very surprised at the transformation in such a short time. My basement now looked wonderful, smelled mold free, and was ‘dry’, no matter the time of year. Highly recommend Paul’s Basement Waterproofing.”
- Ella J.
Would Definitely Recommend Them for All of Your Basement and Waterproofing Needs
“Paul and his team fixed our basement wall and waterproofed it as well. Our basement wall was bowing inwards and they were able to straighten and stabilize the structure in a timely manner! They did an amazing job with their expertise and kept their work space clean in our home. We would definitely recommend them for all of your basement and waterproofing needs! Thanks guys! We are very thankful for your hard work.”
- Becky W.
Fixed Our Crawlspace Issues with Speed and Professionalism
“Paul's basement waterproofing was amazing! We had several issues with our crawl space and they fixed them all with speed and professionalism. He's not just out to make as much money as possible, he actually cares about you. I have a 4 month old baby and he made sure we were not here when they sprayed the insulation and I appreciated that so much! Thank you, Paul and your great team, for fixing my crawl space.”
- Caroline L.
Belle River, ON
Transformed Our Disaster into a Beautiful and Functional Space
“Paul, I have to say you have quite a team. Andrew and his team did an amazing job and transformed our disaster into a beautiful and functional space. My husband and I both are so pleased with all the hard work and pride that was taken in the completion of our project and the respect shown to both us and our home. You would never know that 5 men working in the mud in the crawlspace were even in our home. Thanks again for addressing my crawlspace issues. I can now rest knowing it has been done properly and that our investment is protected.”
- Jean G.
Lighthouse Cove, ON
Fixed Our Leaky Basement
“We just wanted to comment on your workers. Andrew and his buddy came today and fixed our leaky basement. I found these 2 young men to be excellent workers. They know their jobs and cleaned everything up when they were done. Beyond that they are very friendly and chatted with my husband a bit. It was very nice to have competent workers in our home. Thanks.”
- Connie and George L.
“I just wanted to drop a note to say thank you for the amazing job that you did in my furnace room. Very much appreciated.”
- Adriaan D.
Quality Beyond Expectations
“I would highly recommend Paul's Basement Waterproofing, as I was more than satisfied with the work they completed on my home. Paul and his team went above and beyond what I had anticipated. The personal care and attention to my satisfaction and welfare was a gratifying experience. A true professional.”
- Anita C.
“We were very pleased with Paul and his crew. They went out of their way to move things we needed moved. The crew was very tidy and left the basement space very neat and clean. A job well done.”
- Carol C. and Phyllis G.
“We purchased our first lake front property a little over a year ago and were very excited about enjoying this property with family and friends. It didn't take long to recognize that to make this a property that we could enjoy for years to come, we had to do something about the crawl space below the cottage to address the water, insulation and mildew issues. Paul and his staff at Paul's Basement Waterproofing arrived at our property and completed a full analysis of the issues which included a trip under the cottage into very tight quarters to ensure they could provide us with the best options moving forward. It was recommended that we proceed with a complete encapsulation of this space to ensure that both the dirt floor and foundation would be impenetrable to ground water. Excellent, we had our plan.
As with any job, there were some unexpected obstacles to overcome. It became apparent that work under the cottage was not going to be possible given the limited space for him to work. Paul worked around this challenge and after gaining access to the crawl space from the inside of the structure; the work was underway. It was incredible. Paul and his staff entered spaces tiny enough to make even the most seasoned cave explorer cringe. Often times, Paul and his staff were working for hours laying on their backs with mere inches between them and the floor above to ensure the job was done correctly. What impressed me the most was that the price Paul quoted and the timeline provided for project completion were his word. It is not often in this day and age where a person's word and commitment can be sealed with a handshake, but that is what you can expect from Paul and his staff.
We are very happy with the outcome and have found the company we will use for our future projects.”
- Brett H.
“Prompt, personable, clean expert service. Our crawlspace encapsulation was done most professionally and thoroughly. We would highly recommend Paul's Basement Waterproofing and Crawlspace Repair to anyone. Living on the lake, our heating bills dropped and our floors became warmer. Thanks Paul and crew!!!”
- Jerome and Christine H.
Stoney Point, ON
Pleased with Improvements
“Thanks to Paul and the boys for handling our crawlspace and structural issues. Not many companies can address both issues. We live on the water so a dry crawlspace is critical. Our problem was quoted and fixed all within a week. Now that's what I call good service! The crew was pleasant, polite, on time and cleaned up at the end of each work day. We were extremely pleased with the improvements to our lake front home and happy we could find a local company to provide this service with quality workmanship.”
- Jane and Tim B.
On Time and Courteous
“Thanks to the guys from Paul`s Basement Waterproofing. On time, clean, courteous and very professional. My crawlspace looks great and my floors are warm now.”
- Sarah B.
“Paul and his boys did a fantastic job in repairing damage under my house in a very limited space. They worked hard in removing a lot of junk left behind by previous work done on my home. They were polite, conscientious and finished the work ahead of schedule. I would recommend this company to anyone looking for exceptional work in their home.”
- Sandy R.
“I would like to thank Paul and his crew for all their hard work, from the moment I got a quote until the work was finished everything was worry free, I`m loving my dry basement for the first time in years.”
- R. S.
“A big job well done and a special thanks to the boys who crawled in my crawlspace and did work in places I would never expect anyone to go. Hats off to your crew, Paul; they were the best, and the musty smell is gone.”
- Tom P.
Recommended to Everyone
“Great work done by Paul`s Basement Waterproofing, I will surely recommend you to all my friends. Work was done very professionally and I’m very happy with the outcome. Thanks to the crew.”
- Carol and Ken
Knowledgeable, Honesty, and Impeccable Standards
“Paul and his crew were very professional, personable and always willing to answer my questions, continuously keeping me informed. The job they did waterproofing my crawlspace was done beyond my highest expectations. They were neat, clean and worked in an efficient manner. I would highly recommend the services of this company due to their knowledge, honesty and impeccable standards. Thank you to Paul and his crew.”
- Jenny G.